Delivery Status Update – UPDATED TODAY.
GOOD NEWS! We are still able to deliver into all residential & click and collect locations across the UK & Ireland as normal. We are also able to continue to get products to Europe and the rest of the world.
Our team and working round the clock to keep up with the demand and we have taken many measures to ensure we can protect our team and the community, whilst preserving our service to you.
During this uncertain time we know you’ll have concerns about orders and naturally want updates. We also have the same concerns as we care for your parcels like they are our own.
Because of this, we are in constant contact with our courier partners. We know them by name and speak to them directly, over the phone almost each hour, simply to ensure we’re in the loop and ahead of the curve, because our priority is you and your order.
As of today, there is no disruption to UK or IE orders. Our EU and International courier partners are also delivering and only advising of delays of up to 72 hours whilst they give local networks chance to process parcels. For specific information on European countries please the respective delivery updates in local language here; France, Germany, Italy, Spain.
Let us take this chance to sincerely thank you for continuing to order from us during this time. These are unprecedented times, but your support will help us keep our business open and allow us to continue to innovate the products you love.
Thanks from all the team here! Sending all our thoughts.
We have a number of delivery options for you to choose from, depending on your budget and preference. We select our courier partners carefully to ensure they offer the highest level of service and value for money for you.
Order Before 5pm For Same Day Despatch
Orders are despatched from TPW™ Towers Monday to Friday (excluding Bank Holidays). All the below options are based on orders placed before 5pm (GMT) Monday to Friday. If you order after 5pm or at the weekend, your order will be despatched on the next available working day.
All our Irish deliveries are made via our premium courier partner, DPD. Your order will be delivered Monday to Friday between 9.00am and 5.00pm (local time). This is a 48 hour, parcel track and signed for service, complete with an SMS reminder and allocated one hour delivery slots.
|Spend €0 - €59.99||€3.99|
Delivery Rates EuropeWe now deliver to over 25 European countries with heavily subsidised rates. Please see the table below for all our current European delivery prices. All European Deliveries are made via our premium courier partner, DPD. Your order will be delivered Monday to Friday between 9.00am and 5.00pm (local time).
|Austria | Belgium | Denmark | France | Germany | Italy | Luxembourg | Netherlands | Spain | Switzerland||€7.99 | Free over 100€|
|Czech Republic | Finland | Hungary | Norway | Poland | Portugal | Slovakia | Slovenia | Sweden||€9.99 | Free over 100€|
|Estonia | Lithuania | Latvia||€19.99 | Free over 130€|
|Bulgaria | Romania||€24.99 | Free over 130€|
|Greece||€34.99 | Free over 200€|
|Bosnia & Herzegovina | Serbia||€39.99|
Please note orders under €30 are subject to a €2 surcharge. We are growing very fast and adding new countries all the time. If you live in a country that is not listed above, please call us on +44 845 467 2411 or drop us an email at Contact Us and we'll do our best to provide the best pricing for your country.
Frequently Asked Questions - Before Your Order
Still not found the answer to your delivery query? Then check out our Frequently Asked Questions section for further help and advice on TPW™ delivery.